Frequently Asked Questions
Please reach us at info@serejouir.com if you cannot find an answer to your question.
We ship to these states: AK, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IA, KS, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, PA, TX, VT, VA, WA, WI, WY These states don’t allow sales of our New Zealand wines: CT, IA, ME, MI, MO Sorry, we can’t ship any wine directly to these states: AL, AR, DE, IN, KY, LA, MS, OK, RI, SC, SD, TN, UT, WV
Order Processing
Your order will be processed within 1-2 business days and be shipped via UPS on the next business date. Weekends and holidays do not count as processing or shipping transit days. Tracking information will be emailed to you automatically.
Delivery
An adult 21 years or older must be available to sign for delivery. The Carrier (UPS) cannot leave wine on a door step, it is illegal. State and federal laws do not allow alcohol to be left without an over 21 adult signature
Cancellations
We are unable to cancel orders. As soon as your order is confirmed, it is automatically sent to our warehouse and processed for shipment. In some circumstance, we can "recall" your order from the carrier, however shipping fees will still apply.
Returns
Undelivered wines cannot be credited, returned, or reshipped because we aren’t able to guarantee the wine's quality once it leaves our warehouse. We are unable to accept returned wine for any reason, this includes orders placed in error.
About Serejouir Cellars
A Journey from Passion to Pour.
Founded by Dr. Joy Edwards, Serejouir Cellars was born from a lifelong love of champagne and sparkling wines — a passion that began during her international travels while serving in the military. Experiencing the finest proseccos, sparkling reds, Blanc de Blancs, and Bruts from around the world, Dr. Edwards dreamed of one day creating a brand that captured the elegance and celebration of life found in every effervescent sip.
That dream became a vision after watching the film Lady Clicquot, which chronicled the life of Madame Clicquot — one of the earliest female pioneers in the champagne industry. Inspired by her determination and innovation, Dr. Edwards realized her calling to create a legacy of her own in the world of champagne and sparkling wine.
This vision came to life through the founding of Edwards Beverage Company, the parent company of Serejouir Cellars — a brand that embodies craftsmanship, sophistication, and joy. With operations and vineyards spanning Sonoma, California, and Champagne, France, Serejouir Cellars seamlessly blends French tradition with California creativity to produce sparkling wines of exceptional quality.
The company has since expanded beyond champagne, introducing Agua Joy, a line of artisanal sparkling waters, and developing a new collection of sparkling fruit wines and juices, designed for those who seek vibrancy in every glass.
Today, Serejouir Cellars stands as a testament to Dr. Edwards’ belief that celebration should be part of everyday life — whether toasting milestones or savoring the simple moments in between.
Serejouir Cellars — Where every bottle tells a story of passion, purpose, and the joy of life itself. 🥂
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